Privacy Policy
Privacy Policy
Effective Date: 20.04.2022
1. Introduction
Welcome to Carro Website ("www.my-carro.com"). This Privacy Policy is designed to help you understand how Carro ("Company", "we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit our Website or use our services. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
2. Information We Collect
We may collect and process the following types of personal information:
Contact Information:
This includes your name, email address, phone number, and other contact details.
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Driver Information:
Information related to your driver's license, driving history, and qualifications for hiring PCO vehicles.
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Payment Information:
Information necessary for processing payments, such as credit/debit card details or other payment method information.
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Location Information:
If you allow location services, we may collect information about your device's location when you access or use our services.
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Usage Information:
Information about how you use our Website, including pages visited, features used, and interactions with content.
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Communication Data:
Records of communication with us, including emails, chats, or customer support interactions.
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Device and Log Information:
Information about your device, operating system, and logs of technical details when you access our Website.
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Other Information:
Any other information you voluntarily provide to us.
3. How We Use Your Information
We may use your personal information for various purposes, including:
Providing and managing our services, including facilitating PCO car rentals.
Verifying your identity and eligibility for our services.
Processing payments and ensuring financial transactions are secure.
Communicating with you, responding to inquiries, and providing customer support.
Analyzing and improving our Website, services, and user experience.
Sending you promotional materials and updates about our services.
Complying with legal obligations and preventing fraud or misuse of our services.
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4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing behavior on our Website. You can control cookies through your browser settings and opt-out of certain tracking technologies. However, disabling cookies may affect your experience on our Website.
5. Data Sharing and Disclosure
We may share your personal information with:
Service providers who assist us in delivering our services, such as payment processors or customer support tools.
Business partners and affiliates involved in providing our services.
Legal authorities or regulatory bodies as required by law or to protect our rights and interests.
Third parties in the event of a merger, acquisition, or sale of assets.
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6. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
7. Your Choices
You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us. Please contact us using the information provided in Section 9 to exercise your rights.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our Website with the effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Carro
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: info@my-carro.com
Phone: 0208 137 0 731
10. Consent
By using our Website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
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